Terms of Service
Website and Platform Privacy Policy
Last Updated: April 18, 2026
1. Who we are
Sripto Corporation Private Limited (“Sripto”, “we”, “us”, or “our”) is the company responsible for operating LetMeTeach.
Unless a separate written agreement says otherwise, we act as the primary controller for personal data we process to provide the Services described in this policy.
2. Scope
This policy applies to personal data processed when you:
visit our website or dashboard;
create or use an account;
purchase plans or top-ups, download invoices, or manage billing details;
use live teaching, AI generation, uploads, history, memory, or course-related features;
contact support or submit attachments with a ticket;
use the Services through an organization that gives you access.
This policy does not govern third-party services that we do not control, even if they are linked from our product or used as underlying infrastructure.
3. Controller and processor roles
If you create an account directly with us, we usually act as the controller for account, billing, security, support, and service-operation data.
If your employer, school, or other organization gives you access, that organization may decide what data is uploaded, how long it should be kept, and which features are enabled. In those cases, the organization may be the controller for some data and we may process that data on its behalf.
If you are an end-user of an organization account, you should also review that organization’s privacy notice.
4. Information we collect
Depending on how you use LetMeTeach, we may process the following categories of information:
Registration and profile data: name, email address, mobile number, date of birth, country, state, and similar profile fields you submit.
Login and identity data: hashed passwords, email OTP verification records, Google account identifiers if you choose Google sign-in, session tokens, and related account status information.
Security data: IP-derived security signals, hashed IP values in some token records, user-agent or device-label information, audit entries, and abuse-prevention metadata.
Billing and finance data: billing address, company name, tax identifiers, invoice records, plan details, top-up purchases, credit balances, and payment status metadata.
Service content: prompts, uploads, documents, transcripts, generated outputs, memory/history items, course progress, and related session data that you or your organization submit through the Services.
Support data: ticket details, attachments, support messages, and account communications.
Please do not upload highly sensitive personal data unless it is necessary and you are legally permitted to do so. If you use organization features, your organization is responsible for deciding what personal data is appropriate to submit.
5. Sources of information
We collect information:
directly from you when you register, log in, purchase, upload content, or contact support;
from your organization when it provisions or manages your access;
from Google if you use Google sign-in;
from payment providers when a checkout or invoice event is completed;
from your browser, device, or network as part of authentication and security operations.
6. How we use information
We use personal data to:
create and manage accounts;
authenticate users and secure sessions;
provide live teaching, AI generation, upload, transcript, memory, history, and course features;
operate billing, plans, top-ups, credits, invoices, and account entitlements;
respond to support requests and product questions;
detect abuse, fraud, unauthorized access, and violations of our Terms;
maintain logs, backups, reliability, and product performance;
comply with law, enforce agreements, and resolve disputes.
Where privacy laws require a legal basis, we typically rely on contract necessity, legitimate interests, legal obligation, and consent where consent is specifically required.
Some personal data is required for us to create accounts, authenticate sessions, process billing, and provide core features. If you do not provide information that is necessary for those purposes, we may be unable to provide some or all of the Services to you.
7. Cookies, session storage, and local storage
LetMeTeach uses cookies and browser storage primarily to run account and session features. This includes httpOnly authentication cookies, session storage used by parts of the frontend auth flow, and local storage used by some live teaching/session features.
We do not describe broad advertising-cookie use here because the current product is centered on account, billing, and teaching functionality. If we later introduce non-essential analytics or marketing technologies, we may update this policy and request consent where required by law.
Browser controls can restrict cookies or storage, but doing so may prevent login, checkout, or live-session features from working properly.
8. How we share information
We share personal data only where reasonably necessary, including with:
Infrastructure and hosting providers that help run the Services, databases, storage, and email delivery;
identity and AI providers, such as Google services, when you use Google sign-in or AI-powered features;
payment providers, such as checkout or billing processors, when paid features are used;
professional advisers and authorities where needed for legal, regulatory, or dispute-handling reasons;
a successor or transaction counterparty if we undergo a merger, financing, or sale, subject to appropriate continuity protections.
We do not sell personal data for money. If any future feature could trigger a statutory opt-out right under laws such as the CPRA, we will handle that feature according to the law then in effect.
9. International transfers
We are based in India and may process personal data in India and in other countries where our service providers operate. Data protection laws in those countries may differ from the laws where you live.
Where a transfer mechanism is legally required, we aim to use contractual and technical safeguards reasonably intended to support lawful international transfers. The exact safeguard may depend on the destination, provider, and legal framework involved.
10. Retention
We retain personal data for as long as reasonably necessary for the purposes described above, including:
while your account remains active;
for a reasonable period after closure for recovery, audit, and dispute handling;
for statutory tax, accounting, invoice, and legal-record periods;
for rolling security, abuse-prevention, and operational logs;
until backups and technical deletion cycles complete.
If you use the Services through an organization, retention may also depend on that organization’s settings and instructions.
11. Security
We use reasonable administrative, technical, and organizational measures intended to protect personal data, including access controls, encrypted transport where supported, audit logging, token controls, and monitoring for abuse or unauthorized access. No system can be guaranteed to be perfectly secure.
12. Payments, billing data, and credits
Paid plans, invoices, and top-ups are processed through billing flows connected to payment providers. We generally receive billing metadata and invoice/payment status information rather than storing full card numbers ourselves.
We also process billing addresses, tax IDs, plan selections, credit balances, invoice history, and similar account information to apply entitlements, issue invoices, handle disputes, and maintain accounting records.
Refund, cancellation, chargeback, and commercial credit rules are described in our Terms & Conditions.
13. Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent, and to complain to a regulator or data protection authority.
For users in the EEA, UK, and Switzerland, we aim to respond within the time required by applicable law. California residents may also have rights under the CCPA/CPRA, and users in India, Brazil, Canada, Australia, New Zealand, Singapore, Japan, South Korea, and other countries may have similar rights under local law.
If we rely on your consent for a specific processing activity, you may withdraw that consent at any time for future processing. Any legal complaint, privacy complaint, regulatory complaint, consumer complaint, or other formal grievance relating to this Privacy Policy or the Services must be brought only in Andhra Pradesh, India, subject to mandatory law that cannot lawfully be excluded.
To exercise rights, contact support@sripto.tech. We may ask you to verify your identity before processing the request. If your account is controlled by an organization, we may direct some requests to that organization.
14. AI features and automated processing
LetMeTeach uses AI features, including Google-powered model services in some deployments, to generate teaching outputs, process prompts, support live sessions, summarize or compact history, and operate related educational workflows.
That means prompts, uploaded materials, transcripts, generated outputs, and related session metadata may be processed as part of providing the feature you requested. Outputs can be incorrect, incomplete, biased, or outdated and should be reviewed before being relied on in high-stakes contexts.
We do not describe the Services as making solely automated legal or similarly significant decisions about you as part of ordinary consumer use. If an organization uses our tools in a higher-risk workflow, that organization remains responsible for appropriate human oversight.
Additional contractual restrictions on AI use are set out in our Terms & Conditions.
15. Children and education use
LetMeTeach is an education-oriented product, but it is not intended for children to use without lawful authorization where such authorization is required. If a school, parent, or other organization uses the Services for minors, that party is responsible for the notices, permissions, and legal basis required under applicable law.
16. Security incidents and legal disclosures
If we become aware of a security incident affecting personal data, we will investigate, contain, and respond according to the circumstances. Where the law requires notice to users, customers, or authorities, we will provide that notice as required.
We may also disclose personal data where reasonably necessary to comply with law, protect rights and safety, enforce our agreements, or respond to valid legal requests.
17. Changes to this policy
We may update this Privacy Policy from time to time to reflect product, operational, or legal changes. The updated version will be posted on this page with a revised effective date. If a material change legally requires additional notice, we will provide it.
18. Contact
Privacy questions or requests can be sent to support@sripto.tech.
Any formal legal notice, privacy complaint, consumer complaint, or related grievance concerning this Privacy Policy must be raised only in Andhra Pradesh, India, subject to mandatory law that cannot lawfully be excluded.